How to delete tickets in bulk?
HappyFox offers a built-in bulk action module to perform bulk deletion of tickets at a time. Any agent whose role has following permissions enabled can perform this action. Go to the any ticket queue, set the filter based on your requirements and select the queue using the radio button. Upon selection, you wil…
Perform Bulk Actions on Tickets
Bulk Editing allows users to change the ticket properties of multiple tickets at once. It also includes actions such as mass delete, reply, and print. Available on all subscription plans. Bulk Editing Permissions: There are two ticket-level permissions that restrict the agent's limit on the number of bulk edi…
