Reports: Distribution
Monitor the real-time distribution of key ticket properties such as status, priority, category, and assignee for tickets created or updated during the specified time period using HappyFox's Distribution Report. Available on all pricing plans. Heads up : Distribution report is being rolled in batches out to all…
What does "Others" signify in Ticket Distribution of Reports section?
The Ticket Distribution section in the Reports page, shows the number of tickets based on four criteria - Status, Priority, Assignee and Category. This information is viewable as pie charts. Sometimes when there are many values under each distribution, an additional value called " Others " will appear. The pie cha…
