Failed SMS Processing Fee in Happyfox Helpdesk
To enhance your messaging experience, our provider is implementing a Failed Message Processing Fee. HappyFox is making this update to stay aligned with changes from our providers. This fee supports the advanced pre-checks performed on messages before they are sent, ensuring successful delivery and avoiding the termin…
Configure JustCall SMS integration
JustCall is a cloud-based phone system with advanced SMS capabilities. Integrate HappyFox with JustCall to add “SMS” as a bidirectional channel for your support system. Integration Summary: * Receive and respond to text messages from HappyFox. * Track all text messages related to a contact in a single ticket. App…
Send SMS using smart rules
You can now send SMS from HappyFox automatically, using Smart Rules . To do this, you need to have the SMS feature enabled within HappyFox. Read about HappyFox SMS to enable SMS feature to your account. This feature is available only for Fantastic and above plans To do this, * Goto Automate >> Smart Rule…
SMS Logs: View logs of text messages triggered from HappyFox
Introduction: When you want to check the status and price of the SMS sent from HappyFox, all in one place, SMS logs does the job for you. To do this, you need to have the SMS feature enabled within HappyFox. Read about HappyFox SMS to enable SMS feature to your account. This feature is available only to Fantast…
HappyFox SMS : Sending text messages from tickets
HappyFox SMS feature allows you to send text messages from within a ticket. Available Plans: ✖️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus SMS feature in a nutshell: * Register a new phone number within HappyFox for free. * Refill your HappyFox account balance for sending SMS. * Start sending messa…
