Have you ever wondered how to notify a non-HappyFox user automatically on your outgoing emails? Or do you wish to archive outgoing emails from HappyFox at your end? 

HappyFox has a way to auto BCC one or more email addresses for the following email notifications.

1. New Ticket Auto-responder notification
2. Ticket Reply notification
3. Forward Ticket email
4. Smart rule send email action.

The feature is available for Fantastic and above plans.

To input the BCC email addresses, navigate to Manage >> Account Settings >> Auto BCC.

Enter one or more email addresses (comma separated).

Please note that a copy of the above notifications is always sent to these email addresses.