Update Note on June, 2024: We will be shutting down the old version. We will be migrating all agents to the latest version by June 3rd, 2024. 

 

With a brand new design, several new features and improvements, HappyFox New is the latest version of HappyFox:

 

 

The following procedures are applicable for the HappyFox accounts where the "Version Change Toggle" has been enabled:

 

Switching from HappyFox Classic to HappyFox New:

 

1. Click on My Settings on the top band.

 

 

2. Under Basic Info, select Experience the New HappyFox and update the change. 

 

 

The agent would be taken to the My Settings page of HappyFox New. 

 

 

Switching back from HappyFox New to HappyFox Classic:
 

1. Click on the Avatar icon at the top right corner.

 

 

2. Click on Switch to classic HappyFox.