Autopilot access controls who can view, hire, configure, enable, disable, and review AI Agents in HappyFox Help Desk.
Permission needed
Access is controlled by the Autopilot permission available from Manage > Roles & Permissions. Account admins have access by default. Other staff roles need the permission enabled before they can manage AI Agents.
What users can do with permission
- Open Autopilot from the Help Desk sidebar.
- Browse and hire marketplace AI Agents.
- Configure, deploy, enable, or disable hired AI Agents.
- Open AI Agent configuration and activity pages.
- Review AI Agent activity logs.
What restricted users see
Users without the permission may still see Autopilot, but in a restricted or view-only state. Marketplace cards may be visible but inactive, and the user cannot hire, deploy, configure, enable, disable, or manage AI Agents.
Update access
- Open Manage > Roles & Permissions.
- Choose the role you want to update.
- Enable or disable the Autopilot or AI Agents permission.
- Save the role.
If Autopilot is still unavailable after permissions are updated, troubleshoot missing Autopilot access.