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Types of Triggers
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A trigger is an event that starts a Workflow. Once the Workflow is built and enabled, it will check for that trigger event in the integrated app. HappyFox Workflows supports two types of triggers; understanding these types of triggers will help you understand the Workflows' execution better. The two types of triggers are,
 

  • Instant Triggers
  • Scheduled Triggers


Instant Triggers 

 

Workflows' instant triggers are represented by a lighting icon, and they receive webhook information immediately after the trigger event occurs, after which the workflow is scheduled to execute.

 

For example, if you use the 'Ticket created' trigger in HappyFox Helpdesk, the webhook will receive the ticket information as soon as the ticket is created in the Helpdesk.

 
Scheduled Triggers

 

Workflows' scheduled triggers are denoted by a clock icon and run at predefined intervals.

 

For example, if you use BambooHR's 'New Time Off Request Created' trigger, the scheduled trigger will check BambooHR for new information at regular intervals to fetch all the new time off requests at once.
 

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