The Trigger HappyFox Workflow action allows the chatbot to interact with third-party systems through HappyFox Workflows. The Workflow can then be used to send data to another system or get information from other systems and display it on the chatbot. 

Prerequisite: Finding the HTTPS Webhook URL from HappyFox Workflows

• Login to the HappyFox Workflow account https://workflows.happyfox.com/ 

• Open the workflow that needs to be triggered from the Chatbot or create a new workflow

• Copy the Workflow URL from the Webhook Setup modal

Configuring the Action in Bot Builder

To add the action, follow the steps below 

• Open the bot builder and navigate to Bots on the left tab

• Choose the bot you want to configure

• Go to the required point on the chatbot flow where you’d like to trigger workflow

• Click Plus and choose the action Trigger HappyFox Workflow

• Paste the Webhook URL of the workflow

• You can also turn the toggle on for Wait for a response from Workflows

  • When turned on, the chatbot will wait until it gets a response back from workflows. The bot can then be configured to display a bot message or SDK can be used to listen to the message and direct the flow to any step required

• Save the action

• Save & Publish the chatbot

• Test the Chatbot