HappyFox allows you to set the number of tickets you want to view in a page. The default number of tickets displayed in a ticket list is 10, and can be increased up to 50 tickets per page. To modify the number of tickets you wish to have on your ticket list, log in to your agent account and click on My Settings (…
This article will get you up to speed with the different functionalities and features on the HappyFox Ticket List Page. * Ticket Bar To start out, lets understand the "Ticket Bar". Its explained in detail in this article: Ticket Bar Explained * Quick Preview Clicking the message snippet opens up the Quick …