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Showing articles from private ticket tag

Creating a private ticket - visible only to Agents

HappyFox lets you create Private ticket where the ticket will not be visible to the contacts and can be accessed by the agents only. Available plans: ✔️Mighty ✔️Fantastic ✔️Enterprise ✔️Enterprise Plus With the option of Private ticket enabled during ticket creation, * The customer will NOT be able to view the t…

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