Deactivate agent
## What does deactivating an agent mean? When deactivated, 1. An agent can no longer access the HappyFox agent portal. 2. The agent will no longer be considered for ticket assignments. 3. If the agent was part of any filter or\ queue conditions, it will no longer include the agent. ## Who can deactivate …
Can we delete an agent account in HappyFox?
It is **NOT** possible to **delete** a staff account in HappyFox. As an alternative, you can deactivate a particular agents. ## What does deactivating an agent mean? When deactivated, 1. An agent can no longer access the HappyFox agent portal. 2. The agent will no longer be considered for ticket assignments. …
