About agent panel
* The agent panel is where your agents can log in to your helpdesk using their agent account. [your domain name].happyfox.com/staff takes you to the staff login page. * Once an agent logs in to their HappyFox account, they will be taken to the dashboard, by default. * The agent can create a new ticket by clickin…
Manage Agents
Agents are your team members who use HappyFox to resolve tickets raised by your customers (contacts). IN THIS ARTICLE: How to add agents View agents list View agent details Watch a feature walkthrough 📽: How to add agents? * Navigate to Manage >> Agents from the module switcher. Note : If you have used up…
