About agent panel
* The agent panel is where your agents can log in to your helpdesk using their agent account. [your domain name].happyfox.com/staff takes you to the staff login page. * Once an agent logs in to their HappyFox account, they will be taken to the dashboard, by default. * The agent can create a **new ticket** by cli…
Manage Agents
Agents are your team members who use HappyFox to resolve tickets raised by your customers (contacts). **IN THIS ARTICLE:** > [How to add agents][1] > > [View agents list][2] > > [View agent details ][3] **Watch a feature walkthrough 📽:** ## How to add agents? 1. Navigate to **Manage >> Agents** from the mod…
