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Showing articles from salesforce tag

How to integrate your HappyFox Workflows account with Salesforce account?

Integrating HappyFox Workflows account with Salesforce account: Integration of the HappyFox Workflows account with the Salesforce account will establish the connection for HappyFox Workflows to communicate with your Salesforce account. Thus allowing automation of steps within your Salesforce account. Steps to I…

Salesforce B2C Commerce Integration

HappyFox integration with Salesforce B2C commerce (formerly Demandware) enables enterprises to provide stellar billing support and improve the post-purchase experience for customers. Integration Summary: * View Salesforce B2C Commerce Cloud customer information and recent orders within a HappyFox ticket. * Lookup…

Create Salesforce CRM Leads from HappyFox

Push any potential customer in your help desk system as a Salesforce Lead! HappyFox allows you to create Salesforce CRM leads from within your ticket details page via the "New Lead Creation" form. Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️ Enterprise Plus Heads up ❇️ : Looking for Salesforce Integrat…

HappyFox plugin for Salesforce

This article outlines the steps required to set up the HappyFox plugin inside a Salesforce account. Requirements: * A valid HappyFox (trial or paid) account * A valid Salesforce account This is the link to download the latest version of the plugin - Configuration notes: Remote settings: Before Salesfor…

Configure Salesforce Integration with HappyFox

HappyFox - Salesforce integration allows agents to view the following information inside the Ticket Details page and the New Ticket Creation form: * Standard Salesforce objects such as Accounts, Opportunities, Contacts, and Leads. * Other Salesforce objects including out of the box and custom objects that you choo…

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