August 2014 Release Notes
**New features** * OKTA integration * Insightly CRM integration * Contact group - Category association **Enhancements** * Support for inline images in Staff New Ticket Form * New Forum Post notification * Due Date template tag - now available for staff notifications (except move, merge notification) *…
January 2014 - Release notes
**New features** * Custom CSS for Support Center (available for plans which allow Rebranding) * Now possible to associate staff with individual work schedules * Auto assignment will now work as per staff work schedules if set up that way * New option to re-open closed tickets on new a customer reply * Now…
