Showing articles from change contact tag

Change contact for multiple tickets

HappyFox now lets you change the contact of multiple tickets through bulk actions. This action can be performed only by agents having “Change ticket contact” permission. Steps to follow 1. From the ticket list page, choose the required set of tickets for which you want to change the contact. 2. On selection, t…

Change Contact/Raise by of a Ticket

HappyFox allows you to change the contact associated with the ticket. Applicable Plans: ✔️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️Enterprise Plus **Watch a Feature Walkthrough 📽:** **Steps to Change the Contact of a ticket:** * Log in to HappyFox. * Go to the desired ticket details page. * Click **Mor…

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