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Showing articles from queue tickets tag

Delete/Edit Queue

Staffs will be able to edit or delete the queues they create. If you are trying to set up Queues, please refer our article [here][1]. Once you have set up the queue, and if you would like to re-update the conditions or delete the queue from the list please follow the steps below Click on the Particular queue from y…

Set Up Queues

A queue is a list of tickets that are categorized and displayed based on a set of conditions. **Watch a Feature Walkthrough 📽:** HappyFox provides 4 pre-configured queues - Pending Tickets, All Tickets, Unresponded Tickets and Assigned to Me. 1. **All tickets** - Shows all the tickets that have come into the helpde…

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