Setup & Configuration
Contact Center is a fully integrated telephony solution within HappyFox Helpdesk, designed to empower support agents with seamless calling capabilities.
10 Articles
- Configuring Phone Number Settings
- Introduction to Routing Strategies
- Setting Up Call Routing - Category
- Setting Up Call Routing - IVR
- Managing Your Business Greetings
- Configuring Request Callback for Inbound Calls
- Managing Recordings, Transcripts, and Summaries
- Enabling Agents to Make Outgoing Calls
- Managing Blocked Numbers
- Disabling Incoming Calls on a Phone Number