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Empower your IT and Business Teams with Happyfox Service Desk, the next-generation ITSM solution, and transform the way they work every day.
Manage Teams, Agents and Ticket Type specific customizations, and other essential features with ease.
Create an efficient, transparent, and user-centric service request and service fullfilment process
Streamline your service desk capabilities and empower your agents to resolve incidents as never before.
Identify root cause, diagnose, and prevent possible service disruptions efficiently and proactively.
Build a robust change management system and handle IT changes effectively, minimizing disruption and maximizing value
Empower your IT & Ops teams to build a strategic system right from release planning, execution, testing and deployment.
Build your inventory of assets and track real-time information like status, historical data, and related incidents and service requests easily.
Build your own Service Catalog and transform your service request operations, providing a user-friendly self-service experience.
Help your end-users self-serve using Service Portals, customize the look and feel of the portals using the powerful layout builder.
Efficiently organize, curate, and maintain a centralized repository of knowledge base sections and articles, ensuring quick access to essential information.