Any agent with “Manage agents” permission can change other agents’ password. To change the password

1. Navigate to Manage >> Agents >> Active (tab)

2. Click on the desired agent to access the details page.

3. Click on the “Change password” option to initiate the password change.

4. You will be prompted to re enter your password for authorisation purpose.

5. On successful authorisation, you can view the change password sidebar. Enter the new password and click on “Change password” to save.

6. This will trigger the change password email to the respective agent

Note: To edit your own password, refer to this article.  

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