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January 2017 - Release notes print icon

Enhancement:

1. New permission introduced 'Access all KB sections and articles' to control View, Add, Edit and Delete actions for KB sections and articles belonging to categories the agent doesn't have access to. Read Knowledge Base permissions

2. Billing page changed, in accordance with our recently updated pricing plans.

 

Bug Fixes:

1. Fixed issue with multi-brand language setting in Support center, where the default language was pointing to the settings from main brand.

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