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Password policy lets you define the standards for agents password used in the agent portal.
Plan: Enterprise & above
To enable and configure the password policy,
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Navigate to Main Menu > Manage >> Security
Note: Only agents with “Manage Security” permission can view this option.
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Navigate to “Password Policy” to view the options by which you can restrict the agent’s password.
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Define the password constraints as desired and “Enable” the toggle and click on “Save Password Policy”
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On save, you will be prompted to choose the next day/input a date from when the password policy should be imposed on all your agents. Choose a date and save your settings
Password Assistance
After the password policy is enabled, when a new agent creates a password or if an existing agent tries to change the password, the agent will be listed with the necessary.
Note: For accounts in plans below Enterprise, the default password restrictions will apply.
If you are using HappyFox Classic version, refer to the attached document.
