HappyFox uses few sub-processors to assist in providing functionality in its products and platform. A sub-processor is a third party data processor engaged by HappyFox who agrees to receive data from HappyFox & process it for a specific purpose while adhering to similar Data Security and Data Privacy obligations HappyFox has, as a data processor.
Here is the current list of sub-processors used in HappyFox platform.
| Sub-Processor | Services used | Purpose | Location |
|---|---|---|---|
| Amazon web services (AWS) | Hosting & Infrastructure & LLM / AI Services | HappyFox hosts its applications, services and customer data on Amazon web services and we use AWS Bedrock for providing Generative AI capabilities | USA |
| Cloudflare | Content Delivery Network | HappyFox uses the global CDN (Content Delivery Network) from Cloudflare to enhance application performance and mitigate DDoS attacks, service abuse & other risks. All traffic in & out of HappyFox CRM will flow through Cloudflare network. | USA |
| Google Cloud Platform * | Vertex AI | We use Google's Vertex AI service for powering Generative AI capabilities | Global |
| OpenAI | LLM / AI Services | We use OpenAI's service for powering Generative AI services | Global |
| XAI | LLM / AI Services | We use X.AI's service for powering Generative AI services | Global |
| Twilio/SendGrid | Email Provider | We use Twilio's SendGrid service to send notification / lifecycle emails from the CRM | US |
| Sentry | Error monitoring | We may use Sentry's service to track product failures to improve our products | US |
| PostHog | Monitoring / Analytics | We may use PostHog's service to track product diagnostics to improve our products | US |
| Stripe | Billing | We use Stripe to handle Billing & Subscriptions | US |
| HappyFox Technologies LLP | Software Development and Application Support | HappyFox Technologies help develop the HappyFox products and provide support to resolve issues | India |
Learn more - HappyFox Privacy Policy
* - Applicable only when the corresponding features are opted-in.