With Google Apps Single Sign-On (SSO) integration,
Agents and Contacts can log in to HappyFox using their Google Apps credentials without the need for a dedicated HappyFox username and password.
For new agents, first login attempt will create new agent accounts that must subsequently be approved by a HappyFox admin.
You would need an existing Google Suite subscription to make this integration work.If you're looking for Google Plus SSO, refer to this article.
If you have enabled Multi-brand support in your account, you can configure restrict specific google apps domains to work only with certain brands.
Available in all pricing plans.
How to enable Google Apps SSO?
Go to Apps >> Single Sign-on >> Google Apps.
Under Agent domains, provide the Google Apps domain(s) you would like to enable SSO for.
Under Contact domains, provide the Google Apps domain(s) you would like to enable SSO for. You can associate each domain to one or more multi-brands.
- If any domain is invalid, it will be highlighted with the appropriate error message.
Click Save. This enables the integration.
Google Apps SSO workflow for an Agent:
Google Apps SSO workflow for a Contact:
To know how to set-up Google Apps SSO in HappyFox Classic, please refer to the document attached.