With Google Apps Single Sign-On (SSO) integration,

• Agents and Contacts can log in to HappyFox using their Google Apps credentials without the need for a dedicated HappyFox username and password.

• For new agents, first login attempt will create new agent accounts that must subsequently be approved by a HappyFox admin.

You would need an existing Google Suite subscription to make this integration work.If you're looking for Google Plus SSO, refer to this article.

Multi-Brand Support:

If you have enabled Multi-brand support in your account, you can configure restrict specific google apps domains to work only with certain brands.

How to enable Google Apps SSO?

• Go to Apps >> Single Sign-on >> Google Apps.

• Click Install.

• Under Agent domains, provide the Google Apps domain(s) you would like to enable SSO for.

• Under Contact domains, provide the Google Apps domain(s) you would like to enable SSO for. You can associate each domain to one or more multi-brands.

•   If any domain is invalid, it will be highlighted with the appropriate error message.

• Click Save. This enables the integration.

Google Apps SSO workflow for an Agent:

Google Apps SSO workflow for a Contact:

 To know how to set-up Google Apps SSO in HappyFox Classic, please refer to the document attached.