With Google Apps Single Sign-On (SSO) integration,
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Agents and Contacts can log in to HappyFox using their Google Apps credentials without the need for a dedicated HappyFox username and password.
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For new agents, first login attempt will create new agent accounts that must subsequently be approved by a HappyFox admin.
You would need an existing Google Suite subscription to make this integration work.If you're looking for Google Plus SSO, refer to this article.
Multi-Brand Support:
If you have enabled Multi-brand support in your account, you can configure restrict specific google apps domains to work only with certain brands.
How to enable Google Apps SSO?
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Go to Apps >> Single Sign-on >> Google Apps.
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Click Install.
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Under Agent domains, provide the Google Apps domain(s) you would like to enable SSO for.
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Under Contact domains, provide the Google Apps domain(s) you would like to enable SSO for. You can associate each domain to one or more multi-brands.
- If any domain is invalid, it will be highlighted with the appropriate error message.
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Click Save. This enables the integration.
Google Apps SSO workflow for an Agent:
Google Apps SSO workflow for a Contact:
To know how to set-up Google Apps SSO in HappyFox Classic, please refer to the document attached.