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Showing articles from CSAT tag

Manage Satisfaction Surveys

Satisfaction survey lets your customer rate the support experience they have received on a ticket. These surveys are sent to customers under the following scenarios: * On every reply * On closure * Manually * Via Smart RulesApplicable Plans: ✖️ Basic ✔️ Team ✔️ Pro ✔️ Enterprise PRO ✔️ Growth ✔️ Scale ✔️ Scale…

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