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Showing articles from delete attachments tag

Delete Attachments in a Ticket

HappyFox allows Agents to delete attachments linked to a ticket update. To delete an attachment, hover over it and click the "Trash Bin" Icon. The deletion process is non-reversible and hence must be exercised with caution. ![][1] Deleting ticket attachments is governed by a ticket-level permission "Delete Att…

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