May 2, 2014-Release Notes (Minor)
The following changes were rolled out to all HappyFox accounts on May 2, 2014. New feature: * Honour CC options when staff replies to tickets via staff notifications - New setting introduced in Category options * API bug fix - Fixed bug where "Unresponded:True" and "Breached: True" were not honoured via API …
May 26, 2014-Release notes
The following new features/enhancements have been deployed to all HappyFox accounts yesterday, * Permalink for updates - Each update on the ticket detail page now has a permalink option - Copy to clipboard option available on the left in the update box - New tag - {{update_url}} available in templates for the fol…
May 19, 2014-Release Notes
The following changes have been deployed to HappyFox production (application and website) * Support for tracking usage of HappyFox trial accounts via Google Analytics. Accounts which have state "Trialing" (as per Chargify) will only be available for Analytics * Google Marketplace integration - Create a new Happy…
May 1, 2014-Release Notes (Minor)
The following changes were rolled out to all HappyFox accounts on May 1, 2014. * Facebook Integration: In the event of HappyFox receiving inappropriate responses from Facebook, the integration will be unlinked and an email will be sent to the account admin informing that they have to check their Facebook credent…
