Tickets Dataset
Tickets Dataset: Tickets dataset is used when you are looking to analyze the response, resolution, volumes, performance and other characteristics of a ticket. This dataset contains information on every ticket and the aggregation of data helps you understand the overall ticket characteristics. In the Tickets d…
Glossary of Key Terms used in Happyfox BI
These are a few common terminologies you will come across while using HappyFox BI. Visualization: A single table, tile or a graph that represents information. You can create and edit visualizations based on your business needs. It can also be referred to as a “Visual”. Learn more about creating a new visualizati…
How to apply date filter?
A date filter determines the time range to extract the data for your visualization. This time filter affects all the visuals across your account. The date range selected will be saved until changed otherwise. Steps to be followed: * Click on the date range on the right-top of the page. * You can select a …
What are the filters available in Happyfox BI?
Filter and its types: There are three types of filters available within HappyFox BI, * Implicit filter * Explicit filter * Top N filter Implicit filters: Implicit filters allow users to choose a field to be a custom filter on the visualization. Implicit filter values are set in the settings tab and …
How to build a Data tile in HappyFox BI?
Data Tile: A data tile is suitable to depict a unit value of any attribute. Steps to build a Data tile using HappyFox BI: Basic Settings * Click on Add Visualization button. * Give a name for your visualization under the field Name . * Choose Data tile from the Visualization type dropdown. …
