What are the filters available in Happyfox BI?
**Filter and its types:** **There are three types of filters available within HappyFox BI,** * **Implicit filter** * **Explicit filter** * **Top N filter** ![][1] **Implicit filters: ** **Implicit filters allow users to choose a field to be a custom filter on the visualization. Implicit filter values are …
Filter Tickets
HappyFox provides a powerful **Filter** to refine your search in ticket list view. Filter conditions are retained even when the agent navigates to another queue/status/category and can be saved for future use. **Watch a Feature Walkthrough 📽:** To create and apply a filter, the agent needs to follow the steps outli…
