How to group values of a numeric field?
HappyFox BI allows you to custom group the values of a numeric field into buckets to help visualize the data across groups. For instance, Let’s say you want to view the total number of tickets whose first response time is within 0-5 hours and 5-10 hours respectively. The first response time field can be grouped in…
How to combine the values of a text field?
HappyFox BI allows you to combine the values of a text field values into groups to help you analyze them. For instance, let’s say you want to view tickets that are currently in 'Open' or 'In Progress' status against the rest of the other tickets, you need to combine all the ticket statuses except ‘open’, 'In Progr…
