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Showing articles from my queue tag

Why am I seeing duplicate tickets on my "My Queue" page?

The [**My Queue**][1]** **page is a personalized list of tickets that are displayed according to the way you've set it up on your [My Settings][2] page. The reason you're seeing the same ticket appear more than once in your My Queue, is because you may have set more than one condition, and there're tickets that match…

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