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Showing articles from ticket tags tag

Add Tags to a Ticket

Tags are useful in identifying a ticket. HappyFox lets you add tags to a ticket in three different ways: * Manual addition. * Through Canned Actions. * Through Smart Rules > Available in all pricing plans. **Watch a Feature Walkthrough 📽:** **To add[ Tags][1] to a ticket manually,** 1. Login to your HappyF…

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