The Go To feature in HappyFox Helpdesk allows you to navigate across different pages and subpages quickly using a simple keyboard shortcut or menu option.
Accessing the "Go To" Search:
You can open the Go To navigation search box using one of the following methods:
Keyboard Shortcut:
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Press ⌘ + K (Mac) or Ctrl + K (Windows) to open the search box instantly.
Menu Option:
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Click on the Go To / Navigate To button located at the top of the Menu.
Searching and Navigating:
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Once the search box is open, start typing the title of the page or subpage you want to navigate to.
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Press enter to go to a selected page.
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Alternatively, you can use your mouse to scroll and click on a result.
Navigating to Frequently Used Actions
The "Go To" feature supports navigating to commonly used actions:
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If opened anywhere in the app, you can search and navigate to the Create New Ticket form.
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If opened within a ticket’s details page, you can navigate to ticket-specific actions, such as:
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Forward Ticket
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Print Ticket
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Clone Ticket
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Relate Ticket
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Create New Related Ticket
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Note: Only pages or actions that the user has access to will appear in the "Go To" search results.
Closing the Search Box:
To exit the search box, you can:
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Click anywhere outside the search box.
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Press the Esc key on your keyboard.
The "Go To" feature enhances productivity by making navigation seamless, ensuring you can find and access pages efficiently within HappyFox Helpdesk.