We are excited to announce the release of our Code Customization feature, enabling you to enhance and personalize your service portal with custom CSS and JavaScript (JS). This feature empowers HappyFox administrators to create a unique design and tailor the support page to better suit your organization's branding and functional needs.

What is Code Customization?

The Custom CSS and HTML/JS Editor allows you to inject your own styles and scripts into the service portal, giving you complete control over the visual appearance and interactivity of the support experience. Whether you want to change colors, fonts, or layout elements, this tool provides the flexibility you need.

Where to Access the Code Customizations

To access the CSS Editor, navigate through the following menu path:

• Main Menu > Service Portal > Code Customizations

Important Notes

• Responsibility: As an administrator, you are fully responsible for any custom code added to the service portal. Please take care when making changes, as improper code can impact user experience and functionality.

• Syntax: When adding CSS, HTML, or JavaScript, ensure that you include the appropriate language syntax to avoid errors that may disrupt the service portal's performance.

Best Practices

• Test your customizations thoroughly in a safe environment before deploying them to the live service portal.

• Regularly review and update your code to maintain compatibility with future updates of the service portal platform.

Conclusion

With the Code Customization feature, you can significantly enhance the look and feel of your service portal, aligning it with your organization's identity and improving the overall customer experience. We encourage you to explore this powerful tool and make the most of the customization options available.