Jan 10, 2024
928
API Endpoint | /api/v2/public/requester-custom-fields/ |
Method | GET |
Request Data |
fetch requester custom fields meta info |
Get Requester Custom Fields
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This endpoint is used to fetch requester custom fields meta info in Service Desk.
[
{
"id": 1,
"name": "CCF 3",
"help_text_for_agent": "",
"help_text_for_requesters": "",
"display_name_for_requesters": "CCF 1",
"requester_help_text_display_format": "inline",
"type": "text",
"depends_on": null,
"internal": false,
"compulsory": false,
"compulsory_on_move": false,
"default_value": null,
"created_by": 1,
"updated_by": 1,
"created_at": "2023-05-08T10:04:58Z",
"updated_at": "2023-05-08T10:04:58Z"
},
{
"id": 2,
"name": "Dropdown",
"help_text_for_agent": "",
"help_text_for_requesters": "",
"display_name_for_requesters": "Dropdown",
"requester_help_text_display_format": "inline",
"type": "dropdown",
"depends_on": null,
"internal": false,
"compulsory": true,
"compulsory_on_move": false,
"options": [
{
"id": 1,
"value": "Test",
"order": 0,
"dependent_fields": [],
"is_default": true
},
{
"id": 2,
"value": "Test 1",
"order": 1,
"dependent_fields": [],
"is_default": false
}
],
"created_by": 2,
"updated_by": 2,
"created_at": "2023-06-02T03:49:43Z",
"updated_at": "2023-06-02T03:49:43Z"
},
{
"id": 3,
"name": "Multiple option",
"help_text_for_agent": "",
"help_text_for_requesters": "",
"display_name_for_requesters": "Multiple option",
"requester_help_text_display_format": "inline",
"type": "multiple_option",
"depends_on": null,
"internal": false,
"compulsory": false,
"compulsory_on_move": false,
"options": [
{
"id": 1,
"value": "Test",
"order": 0,
"is_default": false
},
{
"id": 2,
"value": "Test 1",
"order": 1,
"is_default": false
},
{
"id": 3,
"value": "Test 2",
"order": 2,
"is_default": false
}
],
"created_by": 2,
"updated_by": 2,
"created_at": "2023-06-02T03:51:54Z",
"updated_at": "2023-06-02T03:51:54Z"
},
{
"id": 9,
"name": "Date",
"help_text_for_agent": "",
"help_text_for_requesters": "",
"display_name_for_requesters": "Date",
"requester_help_text_display_format": "inline",
"type": "date",
"depends_on": null,
"internal": false,
"compulsory": false,
"compulsory_on_move": false,
"default_value": null,
"created_by": 2,
"updated_by": 2,
"created_at": "2023-06-02T03:56:40Z",
"updated_at": "2023-06-02T03:56:40Z"
},
]