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Home > HappyFox Help Desk > Getting Started > Account Setup > How to change account administrator?
How to change account administrator?
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The person who creates a HappyFox account is the account administrator of that account.

Only an account administrator can select a different person to be the new account admin.

 

Follow the below steps to select the new account admin:

Step 1: Log in to HappyFox with the current account administrator's credentials.

Step 2: Head on over to Manage >> Account Settings >> Basic Settings

Step 3: Click the field under Account Administrator, and select the respective agent member as the new account administrator. Please ensure the new admin’s role is set to a role that has “Manage Agents” and “Manage Billing” permission.

Step 4: Once you've made all the necessary changes, click Save Settings to confirm.

 

Note: If your account administrator is no longer with your company or the profile is inaccessible, please send an email to support@happyfox.com with the consent of at least 3 members (Of administrator role) in your help desk. Our back-end team would then manually change the role of "Account Administrator" to the requested person.
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