Daylight Savings Time - Agent Guide
If you are an organization that adheres to Daylight savings time, HappyFox has introduced [four DST aware timezones][1] to ensure that your helpdesk automatically adjusts to the time difference when daylight savings starts or ends. > Agents can switch to DST timezone for their ticketing timestamps to correspondingly …
Daylight Savings Time in HappyFox
[Daylight Savings Time][1], also known as Summer Time, is a practice that many countries have in place, to set their clocks one hour ahead of their standard time. This typically occurs around the start of springtime and goes back to the regular standard time in autumn. To tackle DST, we have introduced a new set of t…
