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Showing articles from import tag

Asset Import

HappyFox allows you to **create or update [assets][1] using csv files** containing asset fields and their corresponding values. This article covers the general guidelines on importing assets. > Available in Enterprise and above pricing plan. ## **First Time Import Checklist:** ** **A managerial [permission][2] "**M…

Ticket Migration - CSV Import

We here at HappyFox do provide the option to import your tickets, and migrate its data from your old helpdesk account in to HappyFox via a CSV import. In order for the tickets to be imported, all ticket related information is to be included in a .CSV file. We've attached a sample .CSV file of how this information sho…

Import contacts from Spreadsheets to HappyFox

**Introduction:** Instead of adding users manually one at a time, you can add many users to a bulk import. To do this, you should create a CSV/XLS file that contains the contacts' data. What you can do with the contact import: 1. Add new contacts to the account 2. Bulk edit existing users 3. Add contacts to…

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