Import Contact Groups from Spreadsheets
HappyFox allows you to create or update contact groups using CSV, XLS and XLSX files containing contact group fields and their corresponding values. This article covers the general guidelines on importing contact groups. Available on all pricing plans. Import Checklist * Make sure you have the Manage Contact Gro…
Ticket Migration - CSV Import
We here at HappyFox do provide the option to import your tickets, and migrate its data from your old helpdesk account in to HappyFox via a CSV import. In order for the tickets to be imported, all ticket related information is to be included in a .CSV file. We've attached a sample .CSV file of how this information …
Asset Import
HappyFox allows you to create or update assets using csv files containing asset fields and their corresponding values. This article covers the general guidelines on importing assets. Available in Enterprise and above pricing plan. First Time Import Checklist: A managerial permission " Manage Import Assets " …
Import contacts from Spreadsheets to HappyFox
Introduction: Rather than adding users manually, HappyFox allows you to bulk-import contacts using a CSV or XLS file. This feature is available on all subscription plans and is the most efficient way to manage large customer databases. Capabilities * Add New Contacts: Populate your help desk with new customer…
