Showing articles from support center tag

Using the HappyFox Support Center

The HappyFox Support Center comprises our **[Knowledge Base][1]** - where you may [search for answers to your queries][2], **[Forum section][3]** - where you may engage your fellow users on the available posts, and **[Customer Portal][4]** - where you can log in to create new support tickets with us or access all t…

Set visibility preferences for Support Center and Knowledge Base

You can change the visibility options related to Support Center and Knowledge Base on what information to be shown to your customers. To check out these options go to Manage --> Account Settings --> Support Center Settings and navigate to the last option Visibility Preferences: 1. "Allow customers to view KB without…

Access Support Center and Customer Portal

The HappyFox Support Center is where your end users or contacts can login and interact with your help desk system. The URL "[your domain name].happyfox.com" or the custom domain you have set up (without the **/staff**), takes you to the HappyFox Support Center which also hosts the login link for end users. ![][1] O…

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