You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.

Showing articles from response statistics tag

Analyze Response Stats

Agent Response View inside HappyFox Reports allows you have a quick overview of key helpdesk agent response statistics such as Average First Response Time, Average # of responses etc. This view presents an overall picture of response statistics, to drill down the respective response stats of each individual agent, go…

scroll to top icon