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Showing articles from roles tag

Show Basic info for Ticket inside unassociated Categories

The Show Basic info for Ticket inside unassociated Categories, help to list out all the Ticket a specific Contact has created when accessing the Contact Details page. When this permission is enabled, the Agent will be able to see all the list of Tickets in the Contact detail page belonging to all the Categories. H…

Roles and permissions

HappyFox lets you create different roles which have customized set of access level/permissions within the app. Each agent in HappyFox is associated with one of these roles. Watch a Feature Walkthrough 📽: Create a role * Navigate to Manage >> Roles & Permissions Note: Other than account admin, only agent with …

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