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Showing articles from ticket pane tag

Ticket Bar Explained : Card View

Understanding "Ticket Bar" present in Card View mode: ![][1] 1. Ticket ID: Any request that comes into HappyFox is converted into a ticket and is given a unique ticket ID with a prefix of your choice. 2. Status: This shows the current nature of the ticket in its life time. 3. Subject: Subject of the ticket. …

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