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Setting up Contact Center

Contact Center is a fully integrated telephony solution within HappyFox Helpdesk, designed to empower support agents with seamless calling capabilities.

Articles

folder-icon Changing Your Call Availability Status folder-icon Configuring Phone Number Settings in HappyFox Contact Center folder-icon Enabling Agents to Make Outgoing Calls folder-icon Getting Started with HappyFox Contact Center folder-icon Managing Recordings, Transcripts, and Summaries folder-icon Picking an Incoming Call folder-icon Setting Up Category-Based Call Routing folder-icon Setting Up IVR-Based Call Routing
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