You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Home > HappyFox Workflows > Getting Started > How do you manually trigger a workflow?
How do you manually trigger a workflow?
print icon

HappyFox Workflows enables users to trigger a workflow manually from HappyFox Help Desk. In addition to the other systemic triggers like Smart Rules, this option to trigger a workflow on-demand by a human user is allowed. 
 

Prerequisite
Webhook feature needs to be installed and marked active in HappyFox Help Desk > Apps > Goodies. Refer to section ‘enable integration with Webhooks’ in the article.

 

Enabling manual trigger:

  • Log in to HappyFox workflows.
  • Click ‘Create Workflow’ button. 
  • Enter a Workflow Name.
  • Toggle the ‘Trigger from HappyFox Help Desk Application?’ setting ON. 
  • Click ‘Create Workflow’.

 

 

Using the manual trigger in Helpdesk

  • Log in to HappyFox Help Desk. 
  • Open a ticket and navigate to the Ticket Details page.
  • Click the ‘Workflows’ dropdown button available on top of the card. If you are not able to view this option, reach out to the support team to enable the same. 
  • The workflow created will be available for a manual trigger.

 

 

Continue Reading: How to complete a webhook Set up in HappyFox Workflows?

Feedback
1 out of 1 found this helpful

scroll to top icon