The "About" Screen in HappyFox mobile lets you:

• View essential app information such as app version, agent name and help desk account.
• Customize mobile notification settings.
• Access application changelog.
• Log out of your HappyFox account.

Navigating to the About page:

• Log in to your HappyFox account on your android device.
• Touch the hamburger menu on the top left.
• Touch the Gear Icon ⚙️ next to your profile name.
• Voila! You are now inside about page.

Customizing Notification Alert Settings:

Notification alert settings let you customize the type of push notifications you would like to receive on your mobile device.

Steps:

• After navigating to the about screen, go to "Notification Alert Settings".
• Check "Sound Alert" checkbox, if you u want a sound to accompany push notifications. 
• Choose the type of push notifications you would like to receive.
  • Currently supported push notifications:
    • New ticket.
    • New Reply.
    • Move.
    • Assigned.
• Click "Save".

Sample Push Notification Alert:

Logging out of the App:

To log out of the HappyFox mobile app, touch the logout link present in the about page.

Download the HappyFox Mobile App ⬇️:

HappyFox Android Mobile app is Free, available across all pricing plans and to all HappyFox customers.

Already have the app? Update to the latest version:

While this depends on your current mobile settings, Play Store will automatically try and download the latest version of HappyFox Mobile when you're in Wi-Fi mode and not on low battery.