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Manage Asset Custom Fields

Asset Custom Fields help to add additional properties to the various Assets in your inventory. 

Available in Enterprise or higher pricing plan.

Note: "NAMEand "DISPLAY ID" form a part of the default fields, and hence cannot be modified or removed.

 

Asset Custom Fields displayed in Ticket Details Page:

 

Supported Asset Custom Field Types:

  • Text: (For smaller sentences/phrases)

  • Text Area: (For considerably large sentences/phrases)

  • Number

  • Dropdown

  • Multiple Options

  • Date

How to create a new Asset Custom Field?

  • Go to Assets >> Settings >> Asset Fields.

  • Click the "+" icon to create a new asset custom field.

  • Enter the Name, Description, Type, Required(Yes/No) and the help text for agents for your Custom Field.

    • Name, Type and Required (Yes/No) are mandatory.

  • Click "Create" to create the Asset Custom Field.

Modifying an existing Asset Custom Field:

  • Go to Assets >> Settings >> Asset Fields.

  • Click on the Asset field you would like to modify. The "Quick-Edit Section" would slide in from the right.

  • Make necessary changes to the asset field and click "Save" to update the field.

Note: You cannot modify the Asset field type.

 

Deleting an existing Asset Custom Field:

  • Go to Assets >> Settings >> Asset Fields.

  • Click on the Asset field you would like to delete. The "Quick-Edit Section" would slide in from the right.

  • Click "Delete" at the top right corner of the "Quick-Edit Section".

  • You will be warned of the number of affected Assets if field deletion is initiated.

  • Click "Delete" to confirm the deletion process.

Changing the Asset Field Display Order:

  • Go to Assets >> Settings >> Asset Fields.

  • Click on "Reorder fields" on the top right.

  • In the subsequent pop-up:

    • Choose a preset sort order - to sort the fields by a predefined logic.

    • Drag to re-order the custom field as per your wish.

  • Click "Update order" to update the Asset field order.

A frequent user of HappyFox's Asset Management module 🤔? Try out our dedicated Asset Manager mobile app 🔥! Download on Play Store and App Store. Access Documentation on the asset manager app here 📚.

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