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Make most out of HappyFox using App Suggestions 💡

App notifications provide useful suggestions time-to-time, for agents to make the most out of HappyFox. Suggestions may include :

  • A navigation inside HappyFox, suggesting the agent to complete an action.

  • A redirection to a Knowledge Base article, for further reading on that feature.

Available on all Pricing Plans

 

Where are App Suggestions?

 

Look out for Glowing Bulb icon on the top bar:

Note: Agents get personalized notifications, based on their role.

 

Dismissing Suggestions:

 

If you're already familiar with a feature or if you've completed a suggestion, you can choose to dismiss it and that suggestion will not be visible to you again.

 

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