Jan 02, 2019
App notifications provide useful suggestions time-to-time, for agents to make the most out of HappyFox. Suggestions may include :
A navigation inside HappyFox, suggesting the agent to complete an action.
A redirection to a Knowledge Base article, for further reading on that feature.
Available on all Pricing Plans
Where are App Suggestions?
Look out for Glowing Bulb icon on the top bar:
Note: Agents get personalized notifications, based on their role.
If you're already familiar with a feature or if you've completed a suggestion, you can choose to dismiss it and that suggestion will not be visible to you again.