App notifications provide useful suggestions time-to-time, for agents to make the most out of HappyFox. Suggestions may include :

• A navigation inside HappyFox, suggesting the agent to complete an action.

• A redirection to a Knowledge Base article, for further reading on that feature.

Available on all Pricing Plans

Where are App Suggestions?

Look out for Glowing Bulb icon on the top bar:

Note: Agents get personalized notifications, based on their role.

Dismissing Suggestions:

If you're already familiar with a feature or if you've completed a suggestion, you can choose to dismiss it and that suggestion will not be visible to you again.