Have you ever wondered how to notify a non-HappyFox user automatically on your outgoing emails? Or do you wish to archive outgoing emails from HappyFox at your end?
HappyFox has a way to auto BCC one or more email addresses for the following email notifications.
- New Ticket Auto-responder notification
- Ticket Reply notification
- Forward Ticket email
- Smart rule send email action.
The feature is available for Fantastic and above plans.
To input the BCC email addresses, navigate to Manage >> Account Settings >> Auto BCC.
Enter one or more email addresses (comma separated).
Please note that a copy of the above notifications is always sent to these email addresses.